Refund Policy.

Refund Policy

Effective Date: Feb 13, 2025

Welcome to ResumeMaxxing.com's Refund Policy. This document outlines our procedures and conditions regarding refunds for our CV creation service.

1. One-Time Payment Service

Our service operates on a one-time payment model of $5 for CV creation. This fee covers:

  • AI-powered CV generation
  • Professional formatting
  • PDF delivery

2. Refund Conditions

Refunds are provided in the following circumstances:

  1. Service Failure

    • If our system fails to generate your CV
    • If you're unable to receive your CV due to technical issues on our end
    • If the generated CV is corrupted or unreadable

  2. Payment Processing Issues

    • Double charges
    • Incorrect amount charged
    • Failed service delivery after payment

The request for refund must be submitted within 30 days of payment.

3. Non-Refundable Situations

Refunds are not provided for:

  • Dissatisfaction with the CV content
  • Change of mind after CV delivery
  • Unused service after successful payment
  • User errors in providing information

4. Refund Process

To request a refund:

  1. Contact our support team at [email protected]
  2. Provide your session ID and payment confirmation
  3. Explain the reason for your refund request

We aim to process valid refund requests within 3-5 business days.

5. Contact Information

For refund-related inquiries:

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page.